65 Moffat Road, Ormiston, Tranent, East Lothian, UK tel: +44 (0)1875-615-732, email: info@scottishwoodcraft.co.uk VAT Reg. 743 3096 38, All prices exclude VAT

About Us At Scottish Wood Craft we aim to promote woodcraft produced in Scotland and encourage the use of Hardwoods grown in Scotland. We are also completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@scottishwoodcraft.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Buy" and you will be asked for a few details that we need to be able to satisfy the order. We offer the option to pay by both credit card or Cheque. All charges are in Pounds (£) Sterling and should be made out as such. We accept Visa, Mastercard and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Scottish Wood Craft offer you a choice of options. We will always look for and offer what we believe are the best delivery options for you to choose from.

Delivery Schedule Scottish Wood Craft will always dispatch your goods at the earliest opportunity, normally within two weeks, if any item is unable to be dispatched within 30 days we will seek your approval first.

Back Orders Most of our craft items are made to order and will incurr some delay in dispatch. If however it will take longer than 30 days we will put it on back order for you. You will always be emailed with the option to cancel the order if you would rather not wait. For larger purchases you may be asked for a deposit.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee !!<We guarantee your satisfaction. All our products come with a 30 day money back guarantee. All you need to do is return the item to us undamaged. You must contact us prior to return of any goods. The Consumer Protection (Distance selling) Regulations 2000 7 day Right to Cancellation ends on the expiry of 7 working days begining with the day after the day of delivery of the goods. Notice of cancellation of a contract must be in a durable medium, upon cancellation of a contract, the customer will be reimbursed the cost of the goods purchased in relation to the contract. This will be done as soon as possible after the goods have been returned in perfect condition and before the expiry of 30 days from when notice of cancellation was given. To view your rights further please see Statutory Instrument 2000 No.2334 The Consumer Protection (Distance selling) Regulations 2000. Prices are subject to change without prior notice however the price listed at ordering will be honnored. >>!

Reaching Us If you need to reach us, please email us on info@scottishwoodcraft.co.uk, alternatively, you can call on +44 (0)1875-833233 or write to us at Scottish Wood Craft, Mavishall, Humbie, East Lothian, EH36 5PL, UK.

Privacy Policy Scottish Wood Craft do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.